Frequently Asked Questions

Got questions? We’ve got answers.
At Reliable Richmond Movers, we believe an informed move is a smooth move. Below are the most common questions we hear — and the clear, honest answers you deserve.

General Moving Questions

We handle local, long-distance, residential, commercial, and specialty moves across Richmond, VA, and surrounding areas.

We recommend booking at least 2-4 weeks in advance to ensure availability, especially during peak moving seasons.

Yes, we provide free, no-obligation moving quotes based on the details of your move.

Absolutely. All our movers are professionally trained, licensed, and insured for your protection.

We serve Richmond, VA, including Dumbarton, Lakeside, East Highland Park, Montrose, Meadowbrook, and nearby communities.

Pricing and Payment

Costs are based on factors such as distance, volume of items, labor required, and any additional services like packing.

Certain items like pianos or safes may incur additional fees due to special handling requirements.

We accept cash, major credit/debit cards, and sometimes checks. Please confirm payment options when booking.

A deposit may be required depending on the size and timing of your move; details will be provided during booking.

No hidden fees. We provide transparent pricing upfront so you know exactly what to expect.

Packing and Preparation

Yes, we offer high-quality packing supplies including boxes, tape, and bubble wrap.

Absolutely, we offer professional packing and unpacking services to save you time and effort.

If you’re packing fragile items yourself, use sturdy boxes, plenty of cushioning, and label them clearly.

Yes, labeling boxes by room and content helps our movers place them in the correct location at your new home.

Yes, but please inform us about valuable items so we can take extra care and discuss insurance options.